I am writing on behalf of the Puerta Del Cielo family to thank you and your wonderful staff for making the Youth Gala the event of a lifetime.
The room that was set up for us was perfect, and we were all very impressed with the service. The food was absolutely delicious. Your staff treated us nicely at the dinner. Their service was impeccable.
We cannot thank you enough for helping us arrange this dinner at the hotel. We could not have found a more perfect setting anywhere. Everyone was pleasantly surprised with the appealing presentation of the hall, the food, the desert, and the lobby which everyone use to take pictures.
We have already referred your hotel to our Pastor friends, who were with us on Saturday, as they look for a place to host future fundraising events for their congregation. In addition to the amazing food, service and accommodations, your prices are quite reasonable which made our event even better. Thank you again for contributing to the Puerta Del Cielo family cherished memories. May God bless your lives abundantly as you continue to positively impact the lives of others.
- Desiree Hernandez
I cannot emphasis enough how very GRATEFUL we are to have had Tracy Marvin as our catering manager and party coordinator because she was truly AMAZING! From the beginning she really took the time to listen to all our MUST haves and worked your magic to make my daughter HAPPY. Knowing that her main and only desire was to come in riding on horse for her main entrance, she right away went on a mission, to get all the approvals. After that everything else was just pure joy and bliss leading up to the event. She really did go above and beyond in every sense of the word. I am still in shock that our ENTIRE event went so well and just beyond Perfect. Desiree was ALL SMILES and raved about how well Tracy took care of her. That to me means the world and speaks volumes for her attention to detail. I really hope that Crowne Plaza knows how incredibly lucky they are to have Tracy working for them. It was an absolute pleasure and I'm am so happy that we selected the Crowne Plaza Suffern, Hudson Room for this memorable event in our lives. I have already recommended Tracy Marvin and the Crowne Plaza and rest assured that I will as I am extremely satisfied and happy with everything and with my selection. Tracy Marvin was the best I could've asked for in our party planning process and an angel for even dealing with me throughout it all. All for the sake of keeping DESIREE SMILING! For that I could never repay her. Thank you so much for exceeding our expectations.
My wedding at the Crowne Plaza was perfect! The staff is very professional and I do not have a single complaint or criticism. Tracy helped plan a beautiful party and I had absolutely no stress throughout the entire planning process. The day of the wedding, Tracy and Diego executed a wonderful event that ran like clockwork. Their staff functions like a well-oiled machine. The banquet hall and hotel rooms were incredibly clean and comfortable. The food was excellent and all 195 guests reported that it was one of the best weddings ever! That says a lot! Great job, everyone!
- Sandra Condon
Tracy & Diego,
I just wanted to thank you both again for a wonderful weekend. It really was incredibly special. All of my efforts and planning was worth it. I greatly appreciate how well steered your ship was and thank you both for your time, creative energy and support through it all!
- Alyssa Padial
Diego has been with us for 3 years and is indispensable. He and the staff even helped us with our centerpieces. Tracy Marvin is reliable, personable, patient and always reminds me when I need to get something done. They make it worth coming back year after year!
- Suffern Lacrosse
Tracy Marvin in the sales department was a pleasure to work with throughout all phases of this event. The night of the event Diego, and Liz were the epitome of professionalism.
- Wendy Wayman Martin Brower
John, Robin, Christine, Linda, & Staff,
I have certainly enjoyed staying in Suffern with your team over the years. I always considered your facility as my “home away from home”. All of you and your great staff always went out of your way to insure that my stay was perfect. I always tell my class attendees to “exceed customer expectations”. You folks do this every day. My last stay with you certainly demonstrated this. Thank you so much for the warm send off a week ago. Everything from the card from the staff to the gifts. Yes Christine, I’m working on learning more about Instagram and Twitter. However, I may need a lesson next time in. Please be assured that my next trip to Rockland, I’ll be in. Thank you again for your assistance with my events and more importantly, your friendship! I look forward to seeing everyone again soon! (Please forward this to Linda, since I do not have her contact info). Please see below for my new contact information since the Subaru cell and email address will no longer be valid after this Monday.